The fine print stuff

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Papermals, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Papermals for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Prices

All prices include VAT.

Delivery & Shipping

Orders within Sweden will be sent through the Post Office. If the set is in stock, your order will be delivered the next working day for the order is in before 12.00, shipping and administrations costs are included in the price. If the set is not in stock the orders will be sent later! Your order can obviously also be picked up in central Malmö by agreement.

Personal Information

All personal information you provide us with or that we obtain will be handled by Papermals as responsible for the personal information. Papermals is a brand under Emspace. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Emspace and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Emspace to delete or correct the information held about you. By accepting the Emspaces Conditions, you agree to the above.

Payment

All products remain Papermals’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Papermals. The papermal set will be sent by mail with accompanying invoice, do not forget to indicate invoice number when paying.

Right to exchange and return policy

You can return the product within 30 days of delivery. The product must be in new condition and in its original packaging. If the product is ruined or used the product shall not be refunded. Before you return your product please email Emma Eklund at info@papermals.se and state why you are not satisfied with your product. Include receipt number and a bank account number to transfer the money back to in your email. Make sure to include contact information and receipt number with the returned product and if possible, please provide us with a tracking number. Papermals is NOT responsible for any return charges made. We will solve a repurchase as soon as possible!

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Papermals reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.

 

All inquiries: info@papermals.se

Subject to changes and possible misprints